Weave Accreditation Terms of Service

Effective August 1, 2025

Welcome, and thank you for using Weave Accreditation! These Terms of Service (“Terms”) explain your rights and responsibilities when using our platform.

1. What These Terms Cover

These Terms apply to your use of the Weave Accreditation platform, including our software, web interface, tools, support, and any associated documentation and services (collectively, the “Platform”). The Platform is made available at WeaveAccreditation.com and is owned and operated by Weave Education, LLC, an Arizona limited liability company.

By using the Platform, you’re agreeing to these Terms. If you don’t agree to these Terms, you can’t use the Platform.

These Terms also reference and incorporate:

  • Our Privacy Policy
  • Our Acceptable Use Policy
  • Our Service Level Commitment and Support Policy

2. Your Relationship with Us

When we say “you,” we mean you personally or, if you’re acting on behalf of an educational institution, accreditor, or government body, the organization you represent. By using the Platform, you confirm you’re authorized to accept these Terms on behalf of that organization.

“Weave,” “we,” or “us” refers to Weave Education, LLC, the owner and operator of WeaveAccreditation.com, with its principal office located at:

6166 N. Scottsdale Road, C4003, Scottsdale, AZ 85253

3. Using Our Platform

To use Weave Accreditation, you’ll need an active subscription (“Account”) or access provided by an accreditor (“Accreditor Provided Account”).

Here’s what you agree to:

  • You’re at least 18 years old (or the legal age in your jurisdiction).
  • You’ll provide accurate, current information when setting up your account.
  • You’re responsible for all activity on your account.
  • You won’t share access with unauthorized users or competitors.

We reserve the right to suspend, limit, or terminate your access if:

  • You violate these Terms or applicable laws.
  • We reasonably believe your use poses a security, legal, or reputational risk.

4. Fees and Billing

If you subscribe directly, you agree to pay the applicable fees listed in your order form or billing portal.

Key Billing Terms

  • Fees are non-refundable and due in advance (unless otherwise stated).
  • We may use third-party processors to collect payment.
  • We’ll notify you at least 45 days in advance of any fee increases, which won’t exceed 5% annually.
  • You’re responsible for all applicable taxes.
  • If your payment is late, we may suspend or cancel your access.

If you access the Platform via an accreditor, your accreditor is responsible for payment to Weave — but you may owe fees to them separately.

5. Your Content and Data

When you upload data, documents, or other content to the Platform (“Your Property”), you retain ownership. You give us permission to use Your Property to:

  • Provide and support the Platform
  • Improve our services and develop machine learning models
  • Compile anonymized and aggregated datasets for benchmarking, research, and best practices
  • Store and analyze de-identified institutional data in our secure data infrastructure (the “Weave Datalake”) to support cross-institutional insights and future feature development

We never disclose your institution’s identity in shared datasets without your permission.

Data stored in the Weave Datalake is governed by strict internal access controls and may be retained even after your subscription ends, for the purposes stated above, unless otherwise required by law or written agreement.

We take data privacy seriously. For details, see our Privacy Policy.

⚠️ The Platform is not designed to store personal health information (PHI) under HIPAA. Do not submit PHI.

You’re responsible for ensuring your use complies with FERPA and any other applicable higher education privacy laws.

6. Confidentiality

During your use of the Platform, you may have access to confidential information — including system design, features, screenshots, or pricing — that isn’t publicly available.

You agree to:

  • Keep such information confidential
  • Only share it with people in your organization who need it and are under a similar obligation to protect it
  • Return or destroy it upon request (unless legally required to retain copies)

These obligations continue even after your access ends.

If you're a public institution, your confidentiality duties are subject to your state’s public records laws.

7. Restrictions and Acceptable Use

Here’s what you can’t do with Weave Accreditation:

  • Circumvent or disable security features
  • Reverse-engineer, copy, or create derivative works
  • Use scraping, bots, or automated tools to access data
  • Interfere with others’ use (e.g., spamming or overloading the system)
  • Allow access to unauthorized users or competitors
  • Use the Platform in ways that violate the law

If you violate these rules or cause a security risk, we may suspend or terminate your access.

8. Ending Your Access

Your subscription renews annually unless you cancel at least 45 days before the end of your term.

When your account ends:

  • We’ll provide 30 days to export your data
  • After 30 days, we may delete it
  • Aggregated, anonymized datasets remain with us for benchmarking or training purposes

If you accessed the Platform through an accreditor, your access ends when:

  • We end our relationship with your accreditor
  • Your accreditor notifies us to remove your access

We don’t offer refunds if you cancel early.

9. Disclaimers and Legal Terms

Warranty Disclaimer

The Platform is provided “as-is” and “as-available.” We make no guarantees about:

  • Performance
  • Accuracy
  • Fitness for your purpose
  • That your use will be uninterrupted or error-free

Use of the Platform is at your own risk.

Limitation of Liability

We’re not responsible for indirect, incidental, or consequential damages (like lost data, downtime, or business interruptions).

Our total liability is limited to:

  • The amount you paid in the three months before the claim, or
  • $50 (whichever is greater)

Indemnification

If someone sues Weave because of your use of the Platform, your data, or your violation of these Terms, you agree to cover our costs (including attorney fees).

10. Legal Stuff

Governing Law

These Terms are governed by the laws of the state where your institution or accreditor is based. If you’re outside the U.S., Arizona law applies.

If your state law prohibits part of these Terms, your state law will override it.

Export Compliance

You agree not to export or use the Platform in violation of U.S. export laws, and you confirm you’re not on any restricted lists.

Other Legal Terms

  • These Terms can’t be assigned without our permission.
  • If one part of these Terms is unenforceable, the rest still applies.
  • These Terms are the complete agreement between us.
  • We may update these Terms from time to time, and we’ll let you know when we do.

U.S. Government Use

If you’re a U.S. government user, the Platform is “commercial computer software” provided under standard commercial terms.

11. Contact Us

All legal notices should be sent to:

Weave Education, LLC
Attn: CEO
6166 N. Scottsdale Road, C4003
Scottsdale, AZ 85253

Questions? Please email us at: help@weaveeducation.com